About the Authors
Sara West is an assistant professor in the Professional and Technical Writing Program at San José State University. She teaches courses in professional writing, editing and document design, and content writing and strategy. Her research interests include social media studies, anonymity and ephemerality in online spaces, and technical and professional writing pedagogies. She also has a lot of (positive) feelings about cats.
Adam R. Pope is an assistant professor at the University of Arkansas. He is the founder and director of the Graduate Certificate in Technical Writing and Public Rhetorics and currently interim director of the Rhetoric and Composition program. His research interests include online technical writing, natural language processing and rhetoric, and institutional research. He resides in Northwest Arkansas with his wife, three children, two dogs, two cats, and five chickens.